Select your service and place the order online

Go to the order page. Start by selecting the garment or accessory, the material and the repair you need. You will then see all the available services and prices from different providers.

Once you have chosen your service, you can add several repairs for the same garment from the same provider.

Couldn't find a suitable service? Send us a quatation request via the "Request a quote" button. Our service providers will give you price suggestions and a link for placing the order.

Pack your clothes and send for repairs

When you confirm your order, you will receive an email with instructions on how to pack and ship your parcel. You will also see the same information at the order confirmation page.

Pack your clothes, often a sealed plastic or paper bag is fine and a seven-digit activation code written on the parcel will do. Only send clean clothes.

Package can be sent from any Matkahuolto parcel machine or service point.

You will receive an SMS when your parcel has been returned

It takes 3-10 days to repair your clothes. If you have any questions about the repair, you can get in touch with us.

When your parcel is available for collection, you will be notified by SMS. The collection can be made using an eight-digit code from the same delivery point. The parcel will be stored for two weeks, after which it will be moved to another location for storage.

Pick up your clothes from locker or the service point

You can pick up your parcel using an eight-digit code at the same delivery point where you left it when you sent it. The parcel will be held for two weeks, after which it will be moved to another location for storage.

Enjoy your new clothes!

Repaired or altered clothes often feel like new additions to your wardrobe - enjoy them! By repairing your clothes, you can also extend their lifespan, while significantly reducing their carbon footprint. By using a garment for just one more year, you can reduce its carbon footprint by up to 24% (Eco-Age).

We will be in touch later by email or phone to ask for your feedback to improve the service to better suit your needs.

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