Select and order the repairs you need

Start by selecting a garment. You will be taken to a page where you can select the material of the garment and the repair category. After that, you will get a listing of all available repairs from different service providers.

After choosing a repair, you can include more repairs to the garment from the same service provider.

Unable to find a suitable repair? Try sending us an offer request by clicking the "Other repair" button on the front page. We will send an offer to your email within a few days.

You can check and confirm your order from the basket.

Pack your items and send them for repair

You will see the packing and shipment instructions on the order confirmation page. The same information will be sent to your email. You will find your nearest package station by checking the map on the front page.

Pack the garments securely in a plastic bag and write your three-character order number on it with a marker. If necessary, wash and identify the garments according to the instructions.

The order will be sent and returned using blue package stations (Pakettipiste). Tap "lähetä" on the display of the package station and show the barcode from your phone. Pick an appropriately sized locker and leave your package to wait for collection.

Wait for a text message

It usually takes three to ten days to repair the items. If we have questions about your order, we will contact you with a text message.

You will get a text message once the package is available for pickup. It will contain an eight-digit unlock code for the package station. The shipment will be stored for a maximum of two weeks, after which it will be transferred elsewhere for long-term storage.

Get your items from the package station

The repaired items will be delivered to the same station you left them in. Select "nouda" from the display and enter the unlock code.

If you encounter problems with the package station, contact Pakettipiste customer service at 0800 94 020.

Use your items again

Repaired items are at their best when you wear them.

We will try to contact you later by email or phone to ask for your feedback in order to make the service better suited for your specific needs.